Communication with Millennials is a challenge for Baby Boomers and earlier generations as well. That being written, such communication is obligatory and necessary if America is to move forward in a positive direction. The communication landscape has changed dramatically and the junior angels, no longer senior citizens, must learn to adjust to this rapidly changing landscape.
Social Media Tools of Choice
At present, I believe that Facebook, Instagram, and Twitter are the primary channels of Millennial communication, but those channels will continue to shift and change. Technology continues to move at an ever-increasing rate, and other media will likely become dominant in the future.
We can master Instagram and Twitter in an afternoon, but Facebook has much more functionality. Oddly enough, Facebook appears to be the social medium of choice for Boomers.
A Communication Perspective for Boomers
Listen twice as much as you speak. God has given us two ears and only one mouth. Therefore, simple logic demands that we keep our mouths shut most of the time and practice deep listening.
Ask lots of probing questions of Millennials and listen carefully to their answers. Only by careful questioning and deep listening will Boomers begin to understand what motivates Millennials and what their priorities are.
Boomers must talk to as many Millennials as they can, not just to Millennials in their extended family. That would be too restrictive and limiting. The conversation with Millennials must be wide-ranging and done on a continuing basis. Learn as you go.
A Key Communication Rule For Boomers and Millennials
A Call to Action
Here is a pledge that all men and women of goodwill, regardless of generation, should consider: “I promise on my honor to be courteous and civil to everyone I communicate with, regardless of age or station in life; to speak only the truth as I know it; and to listen to what they have to say with empathy and compassion, and without judgment, so help me God.”
Will you take the pledge? The future of America may depend on it.
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